Your complaint response policies for 2014 changes: Part 2
Today we follow up on last week's topic discussing responding to borrowers under the Federal changes to servicing regulations in 2014....
Have you adjusted your complaint response policies for 2014 changes?
Today we just wanted to deliver some "straight talk" on deadlines for responding to consumer complaints / inquiries that are in effect...
8 ways to protect yourself from risks of non-QM lending.
A year ago, the big question was, "Will we do non-QMs?" Then, volume dropped to a 17-year low and lenders started looking to squeeze...
What's the basic structure of a Compliance Management System?
"System" is probably a misleading term - a Compliance Management System is really more of a model of how to manage compliance risk ... a...
What do the new-to-2014 ARM Adjustment Notices look like?
Here are some thoughts on the new ARM adjustment notices, in particular the initial "20(d)" Notice. Have anything to add? Send in...